Terms of Service

Storivo transforms personal memories and creative directions into custom animated films. You may provide a story, character details, reference photos, a final message, format choices, and other production preferences. We may use automated tools and human review to develop the story, characters, scenes, music, and final film.

Film previews, examples, style descriptions, and delivery estimates illustrate the service but do not guarantee an identical artistic result. Custom animation involves creative interpretation, and the finished film may differ from how you imagined a person, place, or event.

You must provide accurate account and order information and keep it current. You are responsible for safeguarding your sign-in details and for activity performed through your account.

Tell us promptly at storivoanimationstudio@gmail.com if you believe your account or a private film has been accessed without permission. You may not share access in a way that defeats account security or another person’s privacy.

You keep your rights in the stories, photos, descriptions, messages, and other material you submit (“Customer Content”). You give Storivo a worldwide, nonexclusive, royalty-free license to host, copy, adapt, process, and share Customer Content only as reasonably needed to provide, secure, support, and legally administer the service.

You represent that:

• You own Customer Content or have permission to use it.
• You have permission from every identifiable person whose likeness, voice, private information, or creative work you submit.
• Your submission and requested film do not violate privacy, publicity, copyright, trademark, or other rights.
• Information about a minor is submitted only with the permission described in the eligibility section above.

We may decline or remove content when we reasonably believe these requirements are not met.

Storivo may use specialist service providers, including artificial intelligence and media-production providers, to help write, create, store, process, and deliver your film. Customer Content may be sent to those providers only for those service-related purposes and subject to appropriate contractual or technical controls.

Storivo does not use Customer Content to train its own artificial intelligence models. More information about our providers and data practices appears in the Privacy Policy.

The package, duration, resolution, aspect ratio, price, and included services shown at checkout become part of your order. Prices are displayed in U.S. dollars unless checkout states otherwise. You are responsible for applicable taxes, duties, or charges disclosed at checkout.

Payments are processed by Stripe. Storivo does not receive your full payment-card number. Your order is confirmed only after payment is successfully completed and the order appears in your Storivo account.

The delivery date shown for a film is an estimate, not a guaranteed deadline. Complex requests, delayed feedback, provider interruptions, or events outside our reasonable control may affect delivery. We will make reasonable efforts to keep your order status current.

You are responsible for reviewing story and script materials made available before production and for sending clear, timely feedback. Production may proceed after you approve the story or otherwise confirm that Storivo should continue.

Your order includes the review opportunities described at checkout. Once the film is completed, further revisions are not included. Any additional work we agree to perform may require a separate fee and schedule.

You may request cancellation for a full refund before custom production begins. To request cancellation, email storivoanimationstudio@gmail.com with your account email and order number.

After custom production begins, a refund may be partial or unavailable because Storivo commits time and incurs nonrecoverable production costs. We will assess the work completed, third-party costs already incurred, and the circumstances of the request. If Storivo cancels an order because we cannot provide the purchased service, we will refund the amount paid for the undelivered service.

Nothing in this section limits refund, cancellation, or withdrawal rights that applicable consumer law requires.

After full payment, Storivo grants you a worldwide, perpetual, nonexclusive, nontransferable license to watch, download, save, privately share, give as a personal gift, and post the completed film for personal, noncommercial purposes.

You may not sell, license, commercially exploit, mint as a digital asset, use in advertising, remove ownership notices from, or claim authorship of production elements supplied by Storivo or its licensors unless we give written permission. Your ownership of Customer Content is unchanged.

Storivo and its licensors retain rights in the service, software, production systems, templates, workflows, branding, and other materials that are not your Customer Content.

You may not use Storivo to:

• Create unlawful, fraudulent, threatening, exploitative, hateful, sexually abusive, or deliberately deceptive material.
• Impersonate someone, violate another person’s privacy, or create a misleading depiction intended to cause harm.
• Upload malware, interfere with security, scrape the service, evade usage limits, or attempt unauthorized access.
• Resell the service or use it to develop a competing model, product, or dataset without written permission.

We may investigate suspected misuse and suspend or terminate access when reasonably necessary to protect people, Storivo, or the service.

We work to keep Storivo secure and available, but the service may be interrupted for maintenance, provider outages, security events, or circumstances beyond our reasonable control. Features may change as the studio and its production methods evolve.

To the fullest extent permitted by law, the service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement. We do not warrant that every artistic output will be error-free or meet a subjective expectation. This paragraph does not exclude warranties that applicable law does not allow us to exclude.

To the fullest extent permitted by law, Storivo will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or opportunities arising from the service.

To the fullest extent permitted by law, Storivo’s total liability for a claim relating to the service will not exceed the amount you paid Storivo for the order giving rise to the claim during the twelve months before the event. These limits do not apply where liability cannot legally be limited, including liability for fraud, willful misconduct, or other nonwaivable rights.

You are responsible for claims arising from Customer Content or your unlawful use of the service, including a failure to obtain the permissions required by these Terms.

You may stop using Storivo at any time. Contact us if you want to request account deletion. We may restrict or terminate access when you materially breach these Terms, create legal or security risk, or misuse the service.

Termination does not erase payment obligations already incurred. Provisions that by their nature should continue—including ownership, licenses, liability limits, and dispute terms—survive termination.

We may update these Terms to reflect service, legal, or operational changes. We will post the revised version with a new effective date and provide additional notice when required by law. Continuing to use the service after revised Terms take effect means you accept them; if you do not agree, you should stop using the service.

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally will be brought in an applicable state or federal court located in New York, and you and Storivo consent to those courts’ jurisdiction.

This choice of law and forum does not deprive you of mandatory protections or a forum available to you under applicable consumer law in your place of residence.

Questions about these Terms, an order, or a cancellation request may be sent to Storivo Animation Studio at storivoanimationstudio@gmail.com.